Ratings & Reviews

Drive conversions and build shopper trust with best-in-class Customer-Generated Content.

Lightning fast. Enterprise grade. Optimized for mobile. Highly customizable. Improved SEO. Powerful reporting and analytics. Flexible moderation tools. Better digital word-of-mouth marketing.

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Collect More Reviews

Inbox Submission lets shoppers submit reviews within an email. Personalized “Do More” request increases reviews by 20% to 30%. One-click authentication from emails doubles verified reviews. A mobile-optimized user experience for smartphones. Advanced logic ensures you ask about the right products at the right time.

100%

increase in
verified buyer
reviews

Get More Value from Your Reviews

Fully indexable reviews for best practice SEO. Google-certified review aggregation for Google Product Listing Ads (PLAs) and featured snippets. Integrate reviews into other platforms—such as mobile apps and social media—with TurnTo’s advanced API.

TurnTo’s shopper authentication is fantastic! It saves our customers’ time and any frustration in having to re-enter basic information that Raymour & Flanigan already has.
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Raymour & Flanigan
Learn how Raymour & Flanigan doubled their review volume overnight by switching to TurnTo.
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Faster, More Accurate Moderation

Speed up review publication. Apply content policies consistently. Support your preferred workflow by combining the most powerful language filtering with multiple service levels of human review. Create content tags to observe trends and for other analysis.

Powerful, Easy-To-Use Analytics

Engagement and performance analytics and reporting, updated daily. Create customized reports and schedule them for email delivery. Tap the latest in data visualization tools. Use instant filtering to highlight the data that matters. Easily integrate with external packages.

Full Visual Customizability

Use TurnTo’s out-of-the-box user interface with color and font tweaks, edit CSS for even more customization, or build from the ground up with our advanced API. TurnTo can blend in or stand out—but will always look great.

Integration with Customer Profiles

True single sign-on (SSO). One-click authentication from emails. Integration with shoppers’ purchase history. TurnTo provides a truly seamless user experience. You collect more content—shoppers never feel like they’re dealing with a third party.

Scalability That Makes Sense

We handle some of the largest catalogs and highest transaction volumes in eCommerce. We also offer multi-language support (including native language moderation), strong security, the fastest load times, an advanced API, and top-notch customer service. Because scalability is a package, not a feature.

Even Better with The Suite

Our products work best in combination. Pair Ratings & Reviews with Community Q&A to double the power of Review Search and Instant Answers. Combine it with Visual Reviews to help gather photos and videos displayed alongside text. Use it with Checkout Comments to display buyer sentiment both before and after a purchase.

Of the top 3 solution providers in Internet Retailer’s latest ranking of Customer Reviews and Forum vendors to the IR500, only TurnTo showed significant growth.

From mobile-first design to enterprise-grade email support to plug-ins for the leading commerce platforms , we have you covered

Visit our Platform & Services section for more on the common services that support all TurnTo applications.

Still not convinced? Read why TurnTo is outpacing the competition, or chat with us now.