TurnTo’s shopper authentication is fantastic! It saves our customers’ time and any frustration in having to re-enter basic information which Raymour & Flanigan already has.

The TurnTo team is extremely professional, responsive, and creative. They’ve developed the best Q&A capabilities in the business as a core platform and then built a great customer review capability, include visual reviews on top of it.

Customer support is always on point… Excellent documentation. Integration guides were simple and easy to follow. Easy to integrate into our e-commerce platform. Only required a few code drops and we were up and running.

We LOVE the checkout comments feature, which allows our customers to tell other runners why they chose the product, even before it shows up on their doorstep.

TurnTo has a passion for both their customers and their product, and it shows in everything they do.

TurnTo Q&A gets honest and legitimate answers to very specific questions from our shoppers, so the information is extremely relevant. In addition, Checkout Chatter is brilliant. It’s like a post-purchase survey, only better.

TurnTo is an all-around great company to work with. We’ve been happy since day one. The implementation was painless and their team was ready and willing to go above and beyond to help get everything right. Every interaction is friendly and helpful. Ongoing support is responsive and friendly. We couldn’t ask for more.

There are a lot of features and functionality built in behind-the-scenes that reduces friction when getting customers to reply to Q&A’s and submit reviews… TurnTo recently added visual reviews to our reviews functionality—and again, it went very smoothly… Not only have we received a lot of customer photos now, our overall review capture rate has increased.