Client Success & Professional Services
Customer service that’s tailored to the needs of your business.
There’s no project that’s too big or too small for TurnTo. We take pride in providing our clients with a top-notch customer service experience—maybe that’s why we’re the top-rated Customer-Generated Content solutions provider, according to business software reviews site G2 Crowd. How’d we win over so many customers? Simple. We designate a team to each client that stays with them from implementation to launch and beyond.
A Designated Team
Our implementation team will work closely with you from contract signing to launch. We don’t believe in giving our customers the runaround—you’ll always get the same point of contact at TurnTo. And our team will keep your business’ unique goals, needs, and opportunities top-of-mind to ensure that you’ll get the best results from your Customer-Generated Content.
A Flexible Project Plan
Every clients’ needs are different, and we don’t expect you to fit the mold of a typical customer. That’s why TurnTo will work closely with your company to customize an implementation plan to get you up and running fast.
Custom Integrations
We know how to work with other technology vendors to help you supercharge your Customer-Generated Content. Our professional services department can create custom integrations with other third-party solutions, like social commerce service provider Curalate and loyalty platform CrowdTwist.
Google Shopping Integration
TurnTo has the ability to push reviews to your Google Product Listing Ads (PLAs). Now you can include your search strategy directly into your ratings and reviews platform.
We seamlessly integrate across all eCommerce platforms
Magento
Commerce Cloud
Hybris - SAP
Oracle Bronto
NetSuite
Shopify
And work with Lyons, Classy Llama and Oracle
We promise to making switching easier than ever
You'll never lose your existing data and we will transition your previous ratings and review provider data into our own. Considering how many clients have made the switch from the competitor to us, it's a cake walk for us!