Press Release

TurnTo Introduces Free Product Review Syndication Between Brands and Merchants

TurnTo Networks, the provider of next generation customer content solutions, has announced that its groundbreaking Open Review Syndication network will now be available at no cost to brands that are providing product review content to the network or to merchants using the TurnTo Customer Content Platform to display these reviews.  Merchants using other review platforms can also access the full TurnTo syndication network for a modest service fee.  Unlike other services that charge brands hidden or explicit fees to syndicate reviews or require that brands use particular technology platforms, the TurnTo network accepts reviews from any brand –  without cost or technology limitations.  TurnTo’s fully open approach means that merchants using TurnTo have access to more syndicated product reviews from a wider range of brands. In a recent case study, a merchant that switched to TurnTo was able to double the number of syndication sources, while increasing its volume of syndicated reviews by 250%.

Syndication is a highly effective way for online merchants to increase the volume of product reviews they display. For many merchants, more of the product reviews they display come from their brand partners than are gathered from their own customers.  Syndication is also an important part of new product introductions, as brands frequently gather product reviews through pre-release seeding programs and want these reviews to be available to shoppers everywhere as soon as the new products go on sale.  Since higher review volume is proven to drive more sales, syndication has become a must-have component of a complete user-generated content strategy for both brands and merchants.

With today’s announcement, TurnTo is coupling its unique Open Review Syndication technology, which enables brands to share their reviews with zero technical integration and get set up in just a few days, to a no-cost pricing model, making it effortless for brands to participate.  TurnTo has even made it effortless to get started: brands can simply go to to sign up or to find further information.  Merchants using TurnTo’s Customer Content Suite are automatically plugged in to TurnTo’s Open Syndication Network, while other merchants can access it through easy-to-use feeds and APIs.

“Making syndication free to brands doesn’t just save them money, it changes the whole syndication equation,” said George Eberstadt, CEO of TurnTo.  “By removing all of the friction that keeps brands from participating – cost and technical – we are expanding our syndication network to include the greatest number of content sources.  This means that merchants using the TurnTo network have access to the largest volume of syndicated reviews from the greatest number of brands.  Further, free syndication is beneficial for the relationship between merchants and their suppliers; by using TurnTo, merchants remove a cost burden from their brand partners.”

Flow of content from brands and manufacturers to merchants

“TurnTo’s approach to syndication really has been effortless for us.  We were able to provide our product reviews to our merchants in the TurnTo network with zero integration, and they had us up and running in just a few days, even though we use a different reviews platform.  With no cost and no long-term commitment, this is a great approach,” said Mike Oppor, Manager of eCommerce Sales at Robert Bosch Tool Corporation.

TurnTo’s field-proven UGC platform enjoys the industry’s highest customer satisfaction. The suite is comprised of four advanced products that help retailers and brands increase customer engagement, including: Ratings and Reviews, Community Q&A, Visual Reviews and Checkout Comments. Its broad range of applications and features handle the hardest customer content challenges for every type of eCommerce business, also effectively addressing the expectations of today’s shoppers. TurnTo delivers more content with less work, ensuring maximum authenticity, conversion lift, search engine optimization (SEO) and merchandising insights.

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About TurnTo Networks

TurnTo is the fastest-growing provider of customer content solutions to top merchants and brands. With a unique suite of four innovative products that work beautifully together – Ratings & Reviews, Community Q&A, Visual Reviews, and Checkout Comments – TurnTo produces more content of more different types, delivering greater conversion lift, better SEO, and deeper merchandising insights. That’s why eCommerce leaders like Saks Fifth Avenue, Newegg, Sur La Table, and GNC, and brands like Cole Haan, Jockey, and Clarins rely on TurnTo for their customer-voice programs.


Media Contact for TurnTo Networks:

Nathan Mellor


(781) 418-2410