Tag Archives: trusted references

The “Right Time” Web and Social Commerce

I gave this presentation at the MIT Enterprise Forum of NY a year and a half ago.  The NY Times Bits blog piece today on comments by Venrock's Brian Ascher about the "Right Time Web" made me dust it off.  I tidied it up a bit (but not much).  My predictions about the imminent arrival of the "Trusted Reference" model in the e-commerce world were at least a year too soon - I left those unchanged.  (Brian's colleague David Pakman also blogged about this in the spring.) The "Trusted Reference" Model for Social Commerce View more presentations from TurnTo Networks.


Business Week on the merging of social and shopping

Business Week just published a piece on the potential for Facebook in online shopping.  They focus on the role of Facebook Connect in enabling shoppers to post questions to their Facebook network before making a purchase. It makes sense that this is the primary way Facebook Connect has been used so far in online shopping, since it's the easiest to implement.  But it's just scratching the surface.  The real potential is in bringing the social network to the shopping site (not the other way around). For one thing, many people are hesitant to blast questions that they know are only relevant to ... read more


We’ve just released a major upgrade to the TurnTo Social Shopping Widget

The enhancements in this release improve both the user experience and the value for sites that use the system. Here's a summary: The widget now shows basic social shopping content to all users without requiring any sign-up: Items recently recommended by other shoppers Popular items The number of neighbors who also shop at the store and the items those neighbors have purchased (based on zip code matches) Users can now import their friends list without ever leaving the widget and immediately see how many of their friends are also customers of the store and what those friends bought. All the information is anonymous, ... read more


AuctionBytes podcast from the Internet Retailer Conference

I had fun during the Internet Retailer Conference this week chatting with Ina Steiner, Editor of the AuctionBytes blog.  We covered a lot of topics in a short time.  She has posted the conversation as a podcast.  Enjoy.


A great case for the Trusted References model

Tom Hespos was focussing on ad targetting in this blog post, but he's accidentally made a powerful case for trusted references. As much as we might not like to admit it, what we perceive our needs to be is heavily influenced by our friends' needs. You might be perfectly happy, thinking all your needs are met, but if your five best friends suddenly purchase new cars, new Kindles, or a new style of clothing, it's likely that you'll consider buying these new things yourself. To paraphrase George Carlin, rest his soul, coveting other people's stuff is what keeps the economy going. The ... read more


TurnTo presentation at OnMedia – Part 2

Here's our second presentation from day 2 at the OnMedia conference.  This one is a straight-up product demo and company backgrounder without the "theory" from yesterday.  The TurnTo part runs from min. 36-46.  (As with yesterday's, we'll swap in the individual video once we get it from the conference.)


TurnTo presentation at OnMedia – Part 1

Here's the TurnTo presentation from the OnMedia conference today.  This talk focuses on the whole idea of "Trusted References".  The TurnTo part goes from roughly minute 1 to minute 10.  (I'm hoping the conference will provide a version of this without the side-bar.  I'll upgrade if we get one...)


Presentation from the Social Networking Conference

I just got back from the Social Networking Conference in Miami.  Here's the presentation I gave, titled "Ecommerce Meets Social Networks: A Different Approach to Driving Online Referrals".  The usual caveats about slides-without-accompanying-commentary apply. TurnTo On Trusted References For SNC 012309 View more presentations or upload your own. (tags: trusted references)


4 More Partner Sites Are Live

Four new partner sites have gone live with TurnTo in the last couple weeks.  All of these discovered us following our launch announcement in September, showing how quick and easy it is to go from zero to up-and-running with TurnTo.  It's also exciting to see what a broad range of businesses have embraced the TurnTo approach to driving conversion through trusted references. Our new partners are: Superior Nut Company - Specialty snacks Dog IDs - Pet supplies Celebrity Seats - Event tickets Tabula Tua - Fine tableware Check them out to see TurnTo in action.  And pick something up from them while you are ... read more


Critical mass questions

We get a lot of questions about whether TurnTo will work before we've achieved a "critical mass" of users.  We built the TurnTo model so massive scale is not a requirement for the system to deliver value to users or to our partner sites.  I thought I'd explain how that works: Sites that use TurnTo suggest to their customers that they join TurnTo.  This message is delivered on the order confirmation page, the confirmation e-mail, or in on-going marketing campaigns.  The pitch is basically: be there for your friends and they'll be there for you.  The sites may offer incentives, as ... read more